Last updated: August 24, 2026
These Terms of Use and the IQVEL Community Rules (hereinafter referred to as "Conditions") regulate the use of the IQVEL website, its functions, materials, and services.
IQVEL is an international travel platform that It can provide users with the opportunity to get acquainted with sights, countries and cities, publish stories and photos, create profiles, chat with others by users, present themselves as guides and post information about excursions and tourist services.
By using the IQVEL website, the user confirms that they have read agrees to these Terms and undertakes to comply with them.
If the user does not agree with these Terms, he should stop using IQVEL.
The following concepts are used in these Terms and Conditions:
IQVEL — website, online platform and related it includes services designed for travelers, authors, guides and other users.
User — any person who visits or using IQVEL.
A registered user is a user, who created the account.
The author is a user posting on IQVEL texts, stories, photos, videos, reviews, or other materials.
A guide is a user who introduces himself as a tourist guide and can post information about your services.
A verified guide is a guide whose information We have passed the verification procedure provided by IQVEL.
Guided tour — a tourist tour offer, a route, walk, event, or other travel service, posted on IQVEL.
User—generated content - any materials, posted by users on IQVEL, including texts, photos, videos, reviews, comments, descriptions, links, and other materials.
To use some of the IQVEL features, you may need to registration.
Upon registration, the user undertakes to:
The User is responsible for the actions performed using his account, unless otherwise provided applicable law.
If unauthorized access to the account is detected the user should inform IQVEL about this.
The use of IQVEL is allowed by persons who have the right conclude relevant agreements in accordance with with the legislation of your country.
If an achievement is required to use a certain function of a certain age, the user must comply with the appropriate age limit.
Minors can use IQVEL only in cases of and under the conditions permitted by applicable law.
IQVEL is designed for communication and exchange of travel information in a respectful and safe environment.
Users are obligated to respect other members of the community., authors, guides, tourists, representatives of organizations and others.
It is forbidden on IQVEL:
Having an opposing opinion is not a reason. to insult or harass another user.
Criticism of travel, services, excursions, or publications is allowed., if it is expressed in the correct form and does not violate the rights of others.
It is forbidden to post materials on IQVEL that:
IQVEL may delete or restrict access to the material., which violates these Terms.
The user can post their own on IQVEL:
The published material must comply with the legislation. and these Terms.
The user is responsible for the content they post.
The user is responsible for the materials themselves, which he posts on IQVEL.
By posting the material, the user confirms that:
IQVEL is not required to pre-check every user's content.
Copyrights to user materials are retained for the appropriate copyright holder.
By publishing material on IQVEL, the user provides IQVEL non-exclusive right to use this material to the extent, necessary for the operation of the platform.
This may include:
The User does not transfer the exclusive ownership right to IQVEL to the published material.
If the user believes that the material posted on IQVEL violates his copyright or other exclusive rights, he may send The corresponding address is:
The complaint must contain sufficient information to identify disputed material and confirmation of the applicant's rights.
IQVEL may request additional information to review the application.
If a violation is confirmed, the material can be deleted. or access is restricted.
Users can leave reviews and ratings if appropriate. the function is available.
Reviews should reflect the actual user experience.
Prohibited:
IQVEL may delete reviews that violate these Terms.
IQVEL can enable users to create profiles of guides.
The guide is independently responsible for the accuracy of the information, specified in your profile.
The guide can specify:
IQVEL may provide an opportunity to go through the verification procedure.
Depending on the procedure used, IQVEL can check:
Verification only means that IQVEL has fulfilled the stipulated They have a procedure for verifying certain information.
If a significant discrepancy is found after verification the stated information is valid, IQVEL may cancel the status of the verified guide.
The guide is obliged to:
IQVEL does not replace the state licensing system and does not issue professional licenses to guides, unless otherwise explicitly stated. not specified on the Website.
Users and guides can post information on IQVEL about excursions, routes, and travel services.
The description of the tour must contain reliable information. about the essential conditions, including, where applicable:
The tour organizer is responsible for the accuracy published information.
If IQVEL is not the direct organizer of the tour, contractual relations for a specific service arise between the tourist and the appropriate guide or organizer.
The guide is independently responsible for:
The user must familiarize himself with the terms and conditions. a specific service before its purchase or participation.
Unless otherwise explicitly stated on a specific page, IQVEL provides an information and technology platform for hosting travel offers.
IQVEL does not guarantee that:
This does not relieve IQVEL of the duties that are directly assigned. it is subject to applicable law.
The user independently assesses the risks associated with the trip and participation in events.
It is recommended to check it yourself before traveling:
Information on IQVEL is subject to change and should not be considered as a substitute for official information from government agencies or directly from the organizers.
IQVEL can use mapping services and display coordinates of tourist sites, routes, and others geographical information.
The coordinates and cartographic information may contain inaccuracies.
The user must take into account the actual terrain conditions and official restrictions.
You should not use the IQVEL card as the only source. information for potentially dangerous routes.
Unless otherwise expressly authorized by IQVEL, it is prohibited to use a platform for:
It is forbidden to use robots without IQVEL's written permission., scripts, parsers, and other automated tools for mass:
This restriction does not apply to search engines and others. automated services that IQVEL explicitly authorizes indexing in accordance with the published technical rules.
Prohibited:
It is recommended that the detected vulnerabilities be reported to IQVEL responsible persons. in a way that does not use them to cause harm.
IQVEL has the right to moderate materials and user actions to ensure safety and compliance with these Terms.
Moderation can be performed automatically, manually, or using a combination of automatic and manual methods.
IQVEL can:
IQVEL may temporarily or permanently restrict access to the account when:
In case of a serious security threat, IQVEL can take action. without prior notice, if permitted applicable law.
If the user believes that his account or publication If they were limited by mistake, they can contact IQVEL.
It is advisable to specify in the request:
IQVEL may reconsider the decision if there are grounds for this.
IQVEL is not intended to be used for illegal purposes.
If IQVEL receives a proper legally justified request from a court, law enforcement agency, or other competent government agency, IQVEL can provide the available information to the extent required by applicable law.
This may include data necessary for the investigation.:
IQVEL does not exclusively transfer user data at the unofficial request of a private individual.
The procedure for processing personal data is also regulated The IQVEL Privacy Policy.
The user can report on:
IQVEL may request additional information to verify the complaint.
The mere fact of receiving a complaint does not automatically mean, that the user or guide violated the rules.
IQVEL is not an arbitrator of all personal or commercial conflicts. between users.
If a dispute arises between a tourist and a guide, it is recommended that the parties First, try to resolve the issue directly with each other.
IQVEL may intervene within its authority if the dispute is related to with violation of the rules of the Site, fraud, illegal content or a security threat.
IQVEL may contain links to third-party websites and services, travel companies, government organizations, guides and other resources.
The user switches to a third-party resource independently.
IQVEL does not control the content, availability, prices, conditions use and privacy policy of third-party resources, unless otherwise explicitly stated.
IQVEL strives to provide useful and relevant information tourist information.
However, the information may change over time.
This applies, in particular, to:
Before making important decisions, the user should check up-to-date information from an official source or directly from the service provider.
To the extent permitted by applicable law, IQVEL is not responsible for the actions or omissions of users, guides, tour organizers, and third-party suppliers.
IQVEL does not guarantee the continued availability of all Site functions.
The site may be temporarily unavailable due to:
This section does not restrict the rights of consumers and other rights, which cannot be restricted by law.
IQVEL is not responsible for the impossibility of execution obligations, if such an impossibility is caused by circumstances, which are beyond IQVEL's reasonable control.
Such circumstances may include:
IQVEL can change, add, or remove Website functions.
Some functions may become paid or free. or temporarily unavailable.
IQVEL can change the page structure, interface, and algorithms. recommendations, the order in which materials are displayed, and other elements platforms.
IQVEL may change these Terms in connection with:
The new edition is published on the Website with the date indicated. the last update.
Continued use of IQVEL after the introduction of the new edition entry into force means familiarizing the user with the updated terms and conditions, unless otherwise provided by applicable law.
The user can stop using IQVEL at any time.
A registered user can request account deletion. entries are made in the manner prescribed by the Privacy Policy.
Termination of use of the Site does not release the user from liability for violations committed before termination usage.
The processing of users' personal data is regulated by a separate The IQVEL Privacy Policy.
The Privacy Policy is part of the terms of use IQVEL regarding the processing of personal data.
These Terms and Conditions apply subject to the mandatory provisions legislation that applies to a specific user and the corresponding IQVEL activity.
None of the provisions of these Terms are intended to deprive user rights that cannot be limited or excluded in accordance with applicable law.
