Last updated: August 19, 2026
This Privacy Policy describes which personal data and other information may be collected and processed when using the IQVEL website (hereinafter referred to as "IQVEL", "Site", "we", "us" or "our"), how this data is used, with whom it can be transferred and which users have rights.
Using IQVEL, registering an account, publishing materials, creating By posting a tour guide or otherwise interacting with the Site, the user confirms that he has read this Policy. confidentiality.
This Policy applies to website visitors., registered users, authors of publications, travelers, guides and other persons using IQVEL services.
The operator of personal data processing is the operator of the IQVEL website.
On issues related to the processing of personal data, confidentiality, account deletion, or exercise of rights the user can be contacted at:
Depending on how IQVEL is used, we can process the following data categories.
When registering and using an account, the following may be processed:
We do not store the user's password in clear text.
IQVEL is a travel platform where users can create and post materials.
The user independently determines what information he publishes. in an open profile, stories, posts, photos, comments, reviews and other materials.
Such materials may include:
IQVEL can provide users with the opportunity to express themselves as a guide.
To create a guide profile, the following can be processed:
IQVEL can verify the information provided by the user. to get the status of a confirmed guide.
The purpose of such verification is to increase user confidence in profiles. and the information provided.
If documents are requested for verification, IQVEL strives to process only the information that is necessary for the verification.
Documents and information provided solely for verification, They should not be published in an open profile without a separate reason. or the user's consent.
IQVEL may refuse to confirm the status of the guide if the provided there is not enough information, they raise reasonable doubts or do not allow confirm the stated information.
The status of a verified guide does not mean that IQVEL guarantees quality, the safety, qualification, or legality of each service provided a specific guide.
IQVEL can provide an opportunity for guides and other users post information about excursions, tourist services, routes and other offers.
Guided tours can be processed during the placement:
If IQVEL is not the direct organizer of the tour, the corresponding offer is provided by the user or a third-party the supplier.
In this case, IQVEL does not automatically become a party to the agreement. between the tourist and the tour guide or the tour organizer.
The user is recommended to familiarize himself with the terms and conditions. specific excursion, cost, cancellation rules, requirements security, qualifications of the organizer and other essential conditions before making a deal or participating in an event.
If a user contacts IQVEL via email, We can use a feedback form, a message system, or any other method. process:
This data is used to respond to the user and solve problems., handling complaints and ensuring the Site's security.
When visiting IQVEL, technical data can be processed automatically. information, including:
IQVEL can use cookies, local storage, pixels, and others. similar technologies.
They can be used for:
Some cookies are necessary for the operation of the Site, others may be used only if there is an appropriate legal basis. or the user's consent, when such consent is required by law.
The user can manage cookies through the browser settings. Disabling some cookies may result in limited functionality. IQVEL.
IQVEL can use third-party analytical tools to understand how users interact with the Site.
Such services can process technical information, information about pages visited, user actions, device, browser, approximate location and other data in accordance with their own own privacy policies.
The specific list of analytical services may change as needed. IQVEL development.
IQVEL may post advertising materials from third-party advertising networks and partners.
Depending on the advertising technology used, advertising partners They can process:
Personalized advertising is provided only if available the relevant legal basis and, when required, user's consent.
The user may have the option to opt out of the personalized ads or change the appropriate settings.
The list of advertising partners may change.
IQVEL may use personal data for the following purposes:
Depending on the specific situation, personal data processing it can be carried out on the basis of:
When processing user data covered by GDPR, IQVEL applies the relevant legal grounds in accordance with with applicable law.
IQVEL may transfer or provide access to personal data the following categories of recipients:
IQVEL does not sell users' personal data for money.
IQVEL respects users' right to privacy. At the same time, confidentiality does not mean an absolute prohibition on disclosure. information.
If a proper and legally justified request is received from the competent a government agency, court, law enforcement agency, or other authorized body, IQVEL can provide the available data to the extent required or permitted by applicable law.
This may relate, in particular, to the investigation:
IQVEL is not obligated to disclose data on unofficial, unsubstantiated or requests that do not have proper authority.
In cases where legislation allows IQVEL not to disclose certain information, the decision is made taking into account the applicable legislation and legitimate interests of users.
IQVEL is an international travel platform and strives to maintain a safe and respectful communication environment.
It is forbidden on the Website:
Detailed rules of user behavior and the moderation procedure can be installed separately The Terms of Use and the Rules of the IQVEL community.
IQVEL can perform automatic and/or manual moderation.:
The user may report a violation of the rules or illegal content., fraud, insults or other problems through the provided Possible communication methods.
Depending on the nature of the violation, IQVEL may:
The user retains the rights to the photos and texts belonging to him, videos and other materials posted on IQVEL, unless otherwise provided by law or by agreement with the user.
By posting the material on IQVEL, the user confirms that:
For the operation of the Site, the user provides IQVEL with a non-exclusive the right to use the published material to the extent necessary for:
The terms of the user content license can be described in more detail. defined in the IQVEL Terms of Use.
Some information posted by the user on IQVEL may be available to an unlimited number of people.
Publicly available data may include:
The user should take into account that publicly available information may be copied, quoted, or indexed by search engines.
Some IQVEL functions may use location information.
If the function requires access to the exact location of the device, such access is provided only in cases where it is allowed. by the user and is necessary for the corresponding function.
When publishing photos or materials containing information about the location, the user independently determines, whether to make such information public.
IQVEL and its service providers can process user data in countries other than the user's country of residence.
If the applicable law requires special guarantees international transfer of personal data, IQVEL accepts measures provided for by law.
IQVEL stores personal data no longer than necessary. for the purposes for which they were collected, if for a longer period of time not required by law.
The shelf life may depend on:
Some anonymized or aggregated data may be stored for longer, because they do not allow you to directly identify the user.
The user can request the deletion of his account., by contacting:
When you delete an account, some of the information may be deleted. or depersonalized.
Some data may be retained after account deletion., if saving them is necessary:
Depending on the country of residence and the applicable legislation The user may have the right to:
The user's rights are not absolute and may have the following rights: legal restrictions.
To exercise rights or obtain information about the processing of personal data The data must be sent a request to:
It is recommended to specify in the request:
For security reasons, IQVEL may request additional information., necessary to confirm the identity of the applicant.
If the user believes that the processing of his personal data violates applicable law, he can apply to the relevant data protection supervisory authority in your country.
For users in the European Economic Area, the following applies relevant rights provided for by the legislation on protection personal data.
IQVEL applies reasonable technical and organizational measures to protect data from:
However, there is no way to transfer or store data on the Internet. It cannot guarantee absolute security.
IQVEL is not intended for use by children in those cases, when applicable law prohibits the processing of their personal data personal data without the appropriate consent or permission of a legitimate the representative.
If IQVEL becomes aware that the personal data of a minor were collected in violation of applicable law, we can take measures to delete such data.
IQVEL may contain links to third-party websites and services, travel companies, guides, organizations, and other resources.
After switching to a third-party resource, data processing is regulated. the policy of the relevant third-party operator.
IQVEL does not control the privacy policies of third-party websites and is not responsible for their actions.
IQVEL may change this Privacy Policy from time to time due to:
The new edition is published on this page with the date indicated. the last update.
If the legislation requires additional consent or a separate notification to users, IQVEL undertakes appropriate actions.
